If, for any reason, you are dissatisfied with a purchase, we will gladly offer you refund of the merchandise value within 30 days of receipt.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
All of The Calla Angel ® product are made to the highest quality standards.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Personal shipping method:
We recommend that you use your own trackable and insured shipping method. Please mail your return to the following address:
Attn: Returns Department
Edison, NJ 08837
Order # ________________
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Most returns will process in approximately 2–3 weeks, depending on your method of return. Additional processing delays may occur.
A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date.
It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.